Problem
The WireGuard tunnel is activated, but it never shows a handshake and the Probe viewer does not load.
Solution
This is almost always caused by outbound UDP traffic being blocked by your network or firewall.
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Ask your IT department to allow outbound UDP to
vpn.esharp.seon port51822. No inbound access is needed. -
Deactivate and activate the tunnel again.
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If it still fails, try from another network (for example a mobile hotspot) to confirm whether the block is local.
Networks that only allow ports 80 and 443 outbound, common on guest and hotel networks, will block the connection.
Related articles
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Connect to the Probe server (VPN)
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Using Probe alongside a corporate VPN